What is NaviNet?

NaviNet is an easy-to-use, no-cost, web-based platform that links providers to AmeriHealth Caritas New Hampshire. Through NaviNet, you can access and submit:

  • Member eligibility and benefits information.
  • Panel roster reports.
  • Care gap reports to identify needed services.
  • Member clinical summaries.
  • Member social determinants of health status.
  • Medical and pharmacy claims data.
  • Prior authorization requests.

NaviNet helps speed up the provider-health plan connection and can often replace paper transactions. If you're not a NaviNet user, learn more about NaviNet.

Using NaviNet

The following resources will help you use or get started with NaviNet:

Please note: NaviNet may be accessed using Firefox, Chrome, and Internet Explorer 11, and you will need version 11 of Internet Explorer for optimal performance with Jiva.