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Contact Information

Have a question or want more information about AmeriHealth Caritas New Hampshire? Use the contact information below to get in touch.

Department Phone Number

AmeriHealth Caritas New Hampshire Member Services Line

1-833-704-1177 (TTY 1-855-534-6730)

Calls to this number are toll-free. 24 hours a day, seven days a week.

Member Services also has free language interpreter services available for non-English speakers.

AmeriHealth Caritas New Hampshire Behavioral Health Crisis Line

1-833-234-2264

24/7 Nurse Line

1-855-216-6065

Care Management

1-833-704-1177 (TTY 1-855-534-6730)

Calls to this number are toll-free. 24 hours a day, seven days a week.

Member Services also has free language interpreter services available for non-English speakers.

New Hampshire Department of Health and Human Services

For plan information and enrollment:
New Hampshire Medicaid Service Center
1-888-901-4999 (TTY: 1-800-735-2964)

For all other calls:
NH DHHS Customer Service Center
1-844-ASK-DHHS (1-844-275-3447)

Calls are toll-free. Office hours are Monday through Friday, 8 a.m. to 4 p.m. ET.

Free language interpreter services are available for non-English speakers.

Your pharmacy benefits

Pharmacy Member Services:
1-888-765-6383

Setting up a ride to a doctor's appointment

1-833-301-2264

Monday, Tuesday, Wednesday: 8 a.m. – 8 p.m.

Thursday and Friday: 8 a.m. – 6 p.m.

NH Long-Term Care Ombudsman

1-800-442-5640 (TDD: 1-800-735-2964)

Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET.

NH DHHS Ombudsman

1-800-852-3345, ext. 6941 (TDD: 1-800-735-2964)

Calls to this number are toll-free. Office hours are Monday through Friday, 8:30 a.m. – 4:30 p.m. ET.

Service Link Aging & Disability Resource Center

1-866-634-9412

AmeriHealth Caritas New Hampshire Provider Service Line

1-888-599-1479

Prior authorizations

Utilization Management:
1-833-472-2264, 8 a.m. to 5 p.m., Monday through Friday.

Information or questions about coverage decisions, grievances, or appeals

1-833-704-1177 (TTY 1-855-534-6730)

Calls to this number are toll-free. 24 hours a day, seven days a week.

Member Services also has free language interpreter services available for non-English speakers.

AmeriHealth Caritas New Hampshire Fraud, Waste and Abuse Hotline

1-866-833-9718

Calls to this number are toll-free, 24 hours a day, seven days a week.

New Hampshire Office of the Attorney General to report fraud waste or abuse

1-603-271-3658 (TDD: 1-800-735-2964)

Office hours are Monday through Friday, 8 a.m. - 5 p.m. ET.

 

By mail

AmeriHealth Caritas New Hampshire
Member Services
PO Box 7386
London, KY 40742-7386

By email

If you want general information about a health care topic, email our nurses. They will call you back within 24 hours.

Keep Us Informed

Call Member Services at 1-833-704-1177 (TTY 1-855-534-6730) whenever these changes happen in your life:

  • You have a change in Medicaid eligibility
  • You give birth
  • There is a change in Medicaid coverage for you or your children

If you no longer get Medicaid, check with your local Department of Social Services. You may be able to enroll in another program.

Help in other languages

We provide free aids and services to people with disabilities, such as qualified sign language interpreters and written information in other formats (large print, Braille, audio, accessible electronic formats, other formats).

We also provide free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact AmeriHealth Caritas New Hampshire 24 hours a day, seven days a week, at 1-833-704-1177 (TTY 1-855-534-6730).